Apr 27, 2018
Impact a guest speaker can have on the ‘art and science’ of training small groups Let me start with an apology to all guest speakers. I know it’s a tough job. Not only are they coming into the group cold, with very limited time, but they are up against...
Sep 17, 2016
It seems as if most of our day is taken up dealing with difficult people — this is not the reality for most people. For most, I would say it is less than five percent of your day and more probably much less depending on your role. Of course if you’re on the complaints...
