Steve is an infectious trainer with a great passion to share the journey of learning and help equip his participants to learn as much as possible and to work more efficiently and effectively.
When delivering training, Steve utilises his varied work history to make his training relevant and practical. His training style is both personable and professional, and he trains so that the participants gain confidence and become productive and independent. His sessions are enjoyable and relaxed. He is extremely flexible and adaptable, ensuring the needs of all participants are met.
Steve has a Certificate IV in Training and Assessment. He also holds a Bachelor of Business in Marketing/Economics and another in Accounting.
Steve has worked as a trainer with a wide range of industries and government departments. His flexibility and ability to work in a range of environments with employees at all levels is one of Steve’s greatest strengths. Steve has participated in several nationwide rollouts of training involving multiple software and hardware platforms. He has also been involved in presenting training programs for clients in London and New York.
His specialist areas include:
- Microsoft Office Suite (including Microsoft Project) and other software applications
- Certificate IV in Training and Assessment (a nationally recognised qualification)
- Project Management
- Presentation Skills
- Finance for Non-Finance Managers
- Time Management
- Team Building
- Business Writing
- Meetings Skills
- Dealing with Conflict
- Customer Service
- Negotiation Skills
Adele is an experienced and dynamic facilitator with over 20 years experience in the design and facilitation of quality training and development programs, covering a broad range of topics for clients in a variety of industries, including higher education, aviation, animal welfare, finance, marketing and petroleum.
Adele is adept at putting participants at ease and injecting fun and energy into the training room to create an environment conducive to learning. She also has considerable experience in instructional design and is passionate about designing programs and materials that engage participants and encourage transfer of learning back to the workplace.
With a background in human resource management, Adele specialises in management training to support all stages of the Human Resources life cycle from staff recruitment, selection and induction through to effective performance management and career development.
She also works as a Human Resources consultant, assisting small to medium businesses to develop and implement best practice recruitment, selection, induction, performance management and development processes to support their strategic, operational and growth objectives.
In addition to her Certificate IV in Training and Assessment, Adele holds a Master of Applied Psychology (University of Melbourne), and is able to draw on her insight into the dynamics of behaviour in the workplace to produce positive outcomes in people and organisational development. A DISC Advanced accredited consultant, Adele also enjoys using behavioural profiling to enhance teamwork, communication and leadership.
Adele’s specialist areas include:
- Staff Recruitment, Selection and Induction
- Interviewing Skills
- Performance Management and Development
- Giving, Receiving and Seeking Performance Feedback
- Coaching and Managing Under Performance
- How to Write a Performance Development Plan
- How to Have Effective Career Conversations
- Engaging and Retaining Staff
- Equal Employment Opportunity
- Bullying, Harassment and Discrimination Awareness
- Effective Email Communication
- Cross-cultural and Cross-generational Communication
- Resilience and Stress Management